Hardware Services |
| Service |
On Site |
Includes |
Excludes |
| Peripheral Installation |
$45/ Hr |
One hour of peripheral device installation (printers, USB devices, MP3 players, PDAs, etc). Includes installation of bundled software and drivers. |
The cost of peripherals. |
| Computer Installation |
$45/ Hr |
One hour of Computer Installation. Includes installation of desktop/laptop system, monitor, mouse, keyboard, speakers, cables, etc. Includes setup and configuration of one printer and existing Internet connection. |
The cost of hardware, peripherals, internet connection. |
| Hardware Installation |
$45/ Hr |
Minimum one hour of hardware device installation (memory, expansion cards, power supplies, CPU/Motherboard components, etc). Includes installation of bundled software and drivers. |
The cost of hardware. |
| Hardware Repair |
$45/ Hr |
Minimum one hour of computer hardware diagnosis and repair. Includes installation/repair of bundled software and drivers. Includes installation of replacement hardware devices. *!IF NECESSARY!* |
The cost of replacement hardware. |
Software Services |
| Service |
On Site |
Includes |
Excludes |
Operating System Installation |
$75/ Flat Rate |
Installation of replacement hard drive. *!IF NECESSARY!* Installation of ONE operating system. Includes installation of service packs, critical updates, and hardware drivers. |
The cost of replacement hard drive, operating system, data recovery, application installation.
WE ARE NOT RESPONSIBLE FOR YOUR DATA. PLEASE BACK UP YOUR SYSTEM REGULARLY!!! |
Operating System Repair |
$45/ Hr |
Minimum one hour of operating system diagnosis and repair. Includes installation of additional hardware to boost operating system performance. *!IF NECESSARY!* |
The cost of additional hardware. |
Full System Restore |
$110/ Flat Rate |
Recovery of data files (documents, pictures, videos, internet favorites, desktop items, etc). *!IF POSSIBLE!* Installation of replacement hard drive. *!IF NECESSARY!* Installation of ONE operating system with all updates and drivers. Installation of up to three additional applications and one software suite such as Microsoft Office. *! MUST PROVIDE ORIGINAL LICENSE & CDs!* |
The cost of replacement hard drive, operating system, additional applications.
WE ARE NOT RESPONSIBLE FOR YOUR DATA. PLEASE BACK UP YOUR SYSTEM REGULARLY!!! |
Application Software Installation |
$45/ Hr |
Minimum one hour of application software installation. Includes up to three applications (Norton, McAfee, etc.) and one application suite (Microsoft Office, Lotus SmartSuite, etc.). *! MUST PROVIDE ORIGINAL LICENSE & CDs!* |
The cost of software applications. |
Malicious Software Removal |
$45/ Hr |
Minimum one hour of spyware, malware, and virus detection and removal. Ensure all security and virus protection programs are up-to-date and working correctly. Install latest operating system security updates. |
The cost of virus protection programs. |
Networking & Wireless Services |
| Service |
On Site |
Includes |
Excludes |
| Small Network/ Wireless Installation |
$45/ Hr |
One hour of installation, configuration, and troubleshooting of wired and wireless network equipment. Connect up to four computers via wired or wireless connections. Enable and configure firewall and wireless security features. Set up file and printer sharing. |
The cost of wired/wireless network hardware. |
Other Services |
| Service |
On Site |
Includes |
Excludes |
| Travel |
*Free |
*No travel fee for customers within the New Braunfels city limits. Please call for out of town travel rates! |
The cost of the repair service and/or replacement parts. |
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